Is this real life?

Today started out well and then promptly went to the crapper at roughly 3:30pm. I called USCIS in the morning and spoke with the supervisor that got us the fingerprinting appointment in September. She said that "Yes, they did receive our paperwork" (hellllooo it's called "reply" on my emails I sent you) and that she has turned it over to an officer. (Well that's funny because 2 minutes ago receptionist said our case has NOT been assigned to an officer) I asked her if I could speak to the assigned officer. She said she couldn't remember which officer she assigned it to (Code for dig our paperwork out of the bottom of the stack and turn it over to an officer) but she would call me back.
Well the phone rings at 3:30 (initiating the crapper part of the day) It's officer Lopez. She says everything looks perfect, EXCEPT, we need a new home study update as the one completed the first week of December was "deficient" in the financial paragraph. EXCUSE ME? Am I being punked? Is this real life?
She goes on to say that our social worker left out what documents she used to validate our income. I say you mean where it says "income tax returns?" She says well, yes, but we don't have 2009 or 2010 records. Uhhhh....who has done 2010 tax returns when it's still freaking 2010? She says "well, I will send you a letter outlining the requests for additional documentation" I say "O-Lo, we don't have time for letters." WE HAVE A COURT DATE IN RUSSIA IN LESS THAN 4 WEEKS" She agrees to fax it.
There is a three hour window of absolute panic. I can't get ahold of our social worker. CWA is closed until January 3rd. I text our case manager. No response.
I start compiling all of our financial documents, scanning, emailing, putting it in paragraph form. Finally, around 8:00 pm I hear from SW. She is baffled and confused. I am baffled and confused. I send her what I have. She has promised she is on it first thing in the morning.
Go home. Note on front door from neighbor "MAJOR water main break in your front yard. I shut off your water at the meter" Chad turns it on to see what he's talking about. Instantly we have Old Faithful in our front yard. Awesome. Call plumber. No answer. 11:10pm- still no water.
Did I mention we are leaving in the morning for a quick trip to Florida (coming home Sunday?) Haul laundry to sister's house. Bring underwear too. Take shower. Brush teeth. On the way out of the apartment complex Chad runs over a small tan animal. I AM NOT MAKING THIS UP. It runs away, hopefully it's ok.
Come home and I am actually surprised to see the house still standing. I was expecting the earth to just swallow it whole.